JAY Clothing Supply

Our delivery time is usually 5 to 12 working days, depending on your country or region.
Currently, estimated delivery times are:

• Europe: 5–7 days

• United States: 7–12 days

• Southeast Asia: around 5–7 days
  Once your order is shipped, you’ll receive a tracking link to monitor your package in real time.
  We always do our best to ensure your order arrives as quickly as possible.

Yes, you can request a return or exchange within 14 days of receiving your order.
For more details, please refer to our Return & Exchange Policy.
To start a return, please email us at 375665571@qq.com

Different brands may have slight variations in sizing.
When placing your order, simply select your height and weight, and once we receive your order, our team will choose the most suitable size for you based on that information.
If you’d like more personalized sizing advice, feel free to reach out to us via Live Chat — our customer service team will be happy to assist you.

Absolutely! We offer free worldwide shipping on all orders.

Once your order has been shipped, you’ll receive an email containing your tracking number.
You can follow your package in real time using the provided link.

We’re very sorry if that happens.
Please contact us within 48 hours of receiving your package and include photos of the damaged item.
Our support team will assist you promptly to resolve the issue.

If your order has not been shipped yet, we can help you modify the item size.
Please contact us as soon as possible so we can make adjustments before processing your order.
Please note that we do not accept order cancellations, as we have a no-cancellation policy.

You can reach us easily through Live Chat on our website.
For faster assistance, you can also contact us on WhatsApp: +86 15099970097 — we usually reply there much more quickly.
Our customer care team is always happy to help with any questions about your order, sizing, or products.