JAY Clothing Supply

Our delivery time is usually 5 to 12 working days, depending on your country or region.
Currently, estimated delivery times are:

• Europe: 5–7 days

• United States: 7–12 days

• Southeast Asia: around 5–7 days
  Once your order is shipped, you’ll receive a tracking link to monitor your package in real time.
  We always do our best to ensure your order arrives as quickly as possible.

Yes, you can request a return or exchange within 14 days of receiving your order.
For more details, please refer to our Return & Exchange Policy.
To start a return, please email us at jayneticservice@gmail.com

Different brands may have slight variations in sizing.
Please refer to the detailed size chart provided on the product page and select the size (S / M / L / XL) that best fits you.
If you need any help choosing the right size, feel free to contact us via Live Chat — our customer service team will be happy to assist you.

Once your order has been shipped, you’ll receive an email containing your tracking number.
You can follow your package in real time using the provided link.

We’re very sorry if that happens.
Please contact us within 48 hours of receiving your package and include photos of the damaged item.
Our support team will assist you promptly to resolve the issue.

If your order has not been shipped yet, we can help you modify the item size.
Please contact us as soon as possible so we can make adjustments before processing your order.
Please note that we do not accept order cancellations, as we have a no-cancellation policy.

You can reach us easily through Live Chat on our website.
For faster assistance, you can also contact us on WhatsApp: +86 17818888775— we usually reply there much more quickly.
Our customer care team is always happy to help with any questions about your order, sizing, or products.